Can help draft some wording, but it does not automatically turn your files, dates and later replies into one continuing case.
Complaint guides
£9.99 one-off · no subscription
Ignored complaint · refund refused · no clear response
Build the complaint case they can follow.
This is more than a complaint letter. Add what happened, your dates and supporting evidence. ProofPack organises it into a professional complaint and evidence pack you can review, send and update.
See a fictional sample pack ↗One-off payment · no subscription
✓ Cover letter, summary, timeline and evidence✓ Review case checks before payment✓ Return on this device and keep the paid case updated
Independent service: ProofPackAI is not affiliated with the organisation you are complaining about, any Ombudsman service or regulator.
Have your emails, screenshots and supporting documents ready if you can. Your draft saves in this browser while you build it.
FICTIONAL PRODUCT PREVIEW£9.99 · one-off
P
YOUR COMPLAINT CASENorthstar Homeware
01 Cover letter Ready02 Case summary Ready03 Timeline 5 events04 Evidence 4 files
Case savedReturn to add a reply or new evidence
PROFESSIONAL OUTPUTComplaint & evidence pack
FICTIONAL SAMPLESummaryChronologyEvidence index
Not just a letter: one organised case with your facts, timeline and supporting evidence. Open the full sample ↗
1Problem2Evidence3Timeline4Complaint5ProofPack
Why not just use a general AI chat?
A drafted letter is only one part of a complaint.
ProofPack organises your cover letter, complaint summary, chronology, losses and numbered evidence into a pack the reader can follow.
If the company replies, return to the same paid case on this device, add the response or new evidence and update your pack.
AI supports the organisation and document preparation. You stay in control, review the facts and decide what to send.
Simple from start to finish
From unresolved complaint to organised case.
Tell us what happened
Use plain English. Have emails, screenshots and documents ready where possible; your draft saves in this browser.
Add dates and evidence
Put events in order and attach the messages, receipts, documents or photos that support your complaint.
Review, pay once and continue
Unlock your PDFs and editable Word pack for £9.99. Return on the same device to add a later reply or new evidence without starting again.
What £9.99 unlocks
A tangible complaint case—not a single AI answer.
Professional cover letter
Clear submission wording based on the facts, outcome and organisation details you provide.
Complaint summary and timeline
Your issue, contact history, requested outcome and dated events arranged into a clear sequence.
Organised supporting evidence
Numbered photos, emails, receipts and documents linked to what each item supports.
Case overview and next checks
Gaps and practical next steps to review before you decide how and where to submit the pack.
Built for unresolved complaints
Ignored, refused or ready to escalate? Build the case behind your complaint.
✓Refused refunds & faulty goods✓Workplace grievances & tenant disputes✓Financial Ombudsman preparation×Not legal advice or a court bundle
£9.99 one-off · no subscription. Ombudsman services are free to use; you pay us to organise your pack, not to access them.
Know how your information is usedYour draft fields stay on this device. Uploaded evidence is used to assemble your case. See our Privacy Policy below.Clear boundariesProofPack organises information; it is not a law firm and does not guarantee an outcome.Built for continuityReturn on the same device and browser, add a company response or new evidence and update the same paid case.
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