Complaint guides
£9.99 one-off · no subscription
Your complaint. Your evidence. One organised pack.
Complaint ignored? Build a clear, professional complaint pack.
Explain what happened and upload your evidence. ProofPack organises your story, dates and documents into a complaint pack you can review and send — £9.99 one-off, with no subscription.
✓ Review case checks before you pay✓ PDF and editable Word pack✓ £9.99 for one completed case
Independent service: ProofPackAI is not affiliated with the organisation you are complaining about, any Ombudsman service or regulator.
View a fictional sample pack before you start ↗Start with what you know. Review your case checks before deciding whether to buy your finished documents.
YOUR COMPLETED PROOFPACK3 separate documents
All three included for £9.99. Download or email after payment. See a fictional example
1Problem2Evidence3Timeline4Complaint5ProofPack
More than a letter generator
From scattered facts to one structured pack
Tell your side in plain English. Add the emails, receipts, photos and other evidence you already have.
A cover letter, structured complaint summary, timeline and organised evidence, with gaps flagged for you to check.
Review the details, then send a clear pack with numbered evidence references — not a jumble of attachments.
Simple from start to finish
Know exactly what happens next.
Tell us what happened
Use plain English. Short answers are accepted, and your draft saves on this device.
Add dates and evidence
Put events in order and attach the messages, receipts, documents or photos that support your complaint.
Review, pay and receive
Review your case checks, then pay £9.99 once for your finished PDFs and editable Word pack. No subscription.
What makes it useful
Make your complaint easier to follow.
Your story, in date order
Show what happened, when you raised it and which evidence supports each event.
Evidence with a clear purpose
Give each file a reference and explain what it supports, so the reader can follow your complaint and find the relevant evidence.
A clear breakdown of losses
Set out the amounts you are asking for, why you are asking and the evidence behind them. Recovery is not guaranteed.
More than a complaint letter
Your cover letter, complaint pack and overview bring the facts, timeline, losses and evidence together for you to review and send.
FREE COMPLAINT GUIDES
Practical help for the point you have reached.
Built for real complaints
Still unresolved? Get your complaint organised for the next step.
✓Refused refunds & faulty goods✓Workplace grievances & tenant disputes✓Financial Ombudsman preparation×Not legal advice or a court bundle
£9.99 one-off · no subscription. Ombudsman services are free to use; you pay us to organise your pack, not to access them.
Know how your information is usedYour draft fields stay on this device. Uploaded evidence is used to assemble your case. See our Privacy Policy below.Clear boundariesProofPack organises information; it is not a law firm and does not guarantee an outcome.Built for continuityReturn to your saved case, add a company response and keep the complaint together.